Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services Dimitrios Buhalis and Aditya Amaranggana Buhalis, D. g. The current 2023 European Capitals of Smart Tourism are Pafos and Seville. Maka, seperti diutarakan Kepala. Dalam hal ini, smart tourism adalah konsep yang dapat diterapkan di berbagai tujuan wisata, baik alami, budaya atau buatan dan juga merangsang berbagai jenis tempat wisata. Abstract and Figures. Smart Tourism Dewanto RA. smart tourism destination if it has two pillars: (1) “soft” intelligence (which includes or‐ ganisational skills and modalities, including collaborations and partnerships, innovation, and leadership) and (2) “hard” intelligence (which refers to the whole technological infra‐What is Smart Tourism Destination. What is a smart tourism experience? Smart technologies have received a widespread interest in the field of tourism. Kompasiana adalah platform blog. Finally, as noted by Pencarelli, the optimal outcome or vision of smart tourism are smart tourists that are supported by smart technology to behave more responsibly. The move is also meant to support the country’s reopening to vaccinated. e. The State Council announced a development plan for the tourism sector during. Penelitian ini merupakan penelitian kualitatif dengan metode deskriptif. This. Smart tourism and e-tourism are commonly interlinked, however smart tourism is not always an example of e-tourism. of smart tourism, which provides market strategies for DMOs and private companies to achieve public welfare and profit. Introduction. Lisa Kinne, smart travel expert from the German digital association Bitkom, says: Yes! When it comes to tourism, digitalization has great potential to improve sustainability according the Bitkom studies. The potential and uncertainty of Smart Tourism 4. The aim of the paper. Tourism villages in the disruptive era inevitably have to adapt to technological advancements and the needs of millennials. As 2019 drew to a close, the travel and tourism industry had reasons to celebrate. Dalam konteks yang lebih luas dan holistik, green tourism menjadi salah satu konsep yang digunakan dalam pengembangan dan pengelolaan ekonomi sirkular (. 1. Lihat Foto. Real. , 2015) and can include smartphone apps, websites of online travel agencies, destination smart infrastructure, to name a few. The vast progress in the development of Information Technologies has also impacted the needs and. 2015 ). The China National Tourism Administration has officially announced "Beautiful China: 2014 Year of. After two decades of change, this city is now successfully incorporating the concepts of sustainability, accessibility, innovation and culture into its holistic smart tourism strategies and actions. Keywords: pment, Smart Tourism, Empowerment, Community I N F O A R T I K E L A B S T R A K Riwayat Artikel: Diterima: 28 Desember 2020Smart tourism is emerging as a developed concept which rely on the core technologies such as cloud computing, ICT, virtual reality, mobile communication, internet of things (IoT), location intelligence, and artificial intelligence. Como ejemplo de la gestión del turismo inteligente, hablamos de Barcelona, una de las Smart Cities españolas de referencia. Menurut Hao, Lei dan Yan (2012), terdapat beberapa karakteristik yang menjadi ciri-ciri smart city, yaitu: Interkoneksi antara bagian perkotaan, smart city menggabungkan antara communication network, internet, sensor dan recognition untuk membantu komunikasi antar orang, dengan demikian interkoneksi antara bagian. , 2022. However, smart technologies in destinations could also cause several negative outcomes, leading to social, ethical, and moral issues. Samarinda - Konsep Smart Tourism menjadi solusi untuk dapat diimplementasikan pada kawasan-kawasan wisata di Provinsi Kalimantan Timur khususnya Kabupaten Kutai Timur (Kutim) dan Kutai Kartanegara (Kukar). Tim Redaksi. Untuk mewujudkan mimpi ini, Grab sudah menjalin kerjasama dengan beberapa destinasi wisata. As Boes et al. Data dikumpulkan dengan cara penyebaran kuesioner kepada para wisatawan yang datang ke Kota Bandung menggunakan smartphone juga melakukan wawancara. The tourism management literature has recently shown increasing interest in exploring the potential offered by the smart tourism destination initiative, conceived as the integrated use of ICT solutions for achieving greater efficiency and sustainability, enriching the tourist experience and boosting destination competitiveness. Sejatinya, konsep sustainable tourism bukanlah hal baru di Indonesia. Hal itu menjadi pokok permasalahan pada pariwisata di Sulawesi Barat serta. Merebaknya virus COVID-19 di Indonesia mempengaruhi perkembangan industri pariwisata karena perilaku wisatawan dan aktivitas wisata berubah. Hal tersebut menjadi tantangan dalam upaya meningkatkan kunjungan dan mengembangan potensi museum, terutama di pandangan generasi milenial yang merupakan pangsa pasar terbesar di industri pariwisata. ; Sinarta Y. In this chapter, the concept of Smart and its smart technologies are explained and information about its reflections on the tourism sector and smart tourism. The acquisition of foreign exchange is an effort in national development in supporting the national economy, one of which is supported by the tourism sector. Now a complex and ambitious Internet of Things (IoT) project for air quality in the city of Genoa has sprung up. Smart Tourism Membuat e-Tourism secara terpadu. To enable IoT-based smart tourism applications, effective data communication based on 5G technology and smart data analysis based on AI innovation are critical. Recently, the strong wave of “smart”, urban development in cities has spilled over to tourism and hospitality contexts, leading to a focus on tourism-related technological advances (Gretzel et al. The model of smart city also adopted in India to progress the nation from different aspects. ,The investigation was conducted through an online and on-site survey; data were collected in four different. Technology has not only become an integral part of tourism but has revolutionized the way travelling is planned. Authorities in Phuket have joined hands with a major Thai Telecom operator to drive the island’s smart city development, taking advantage of the 5G network with a broad range of solutions. This paper combines big data technology to build a personalized recommendation system for smart tourism, model the contextual information usage ontology under the. English (3. But then the Covid-19 pandemic dealt a serious. Still, the tourist's information privacy concerns generated by the big data. The 2023 report ‘Leading Examples of Smart Tourism Practices in Europe’, the go-to guide to smart tourism in the EU, is now available online. In the 2020 European Capital of Smart Tourism competition, Gothenburg and Málaga won the 2020 European Capital of Smart Tourism titles. 5 billion trav- Jorge Rocha elers by 2029 (UNWTO 2019). Smart tourism destinations have emerged as a means of integrating physical and technological infrastructure to create seamless experiences for tourists and improve the quality of life for residents. PLN ICON Plus dengan fokus untuk mengimplentasikan smart tourism, membangun ekosistem mobil listrik serta digitalisasi menuju Bangka Belitung modern. Smart tourism describes the current stage of tourism development influenced by the evolution of information technologies and is becoming a promising way. It uses the Internet of Things, cloud computing, next-generation communication network, high-performance information processing, intelligent data mining, and other technologies in tourism experience, industrial development,. Smart tourism and the Internet support interactivity between tourism companies and potential tourists. A Smart Tourism Destination (STD) focuses on improving the tourist experience through the integra-ted use of Information and Communication Technologies (ICT) in cities. Smart Tourism can be seen as a logical development of traditional tourism towards e-“Smart tourism adalah cara tercepat untuk meningkatkan pertumbuhan ekonomi (Pavihtra dan 2019). Un destino turístico inteligente es aquel que ofrece soluciones innovadoras y sustenta sus servicios en una infraestructura tecnológica moderna y sólida. , 2020). Gothenburg, the 2020 European Capital of Smart Tourism, is hosting a virtual conference, on 20 November 2020, for the cities that were shortlisted in both the 2019 and 2020 competitions. Rural smart tourism is a new tourism form supported by information technology, especially the Internet of Things technology. Smart tourism refers to the application of information and communication technology, such similar to the smart cities, for developing innovative tools and approaches to improve tourism. As 2019 drew to a close, the travel and tourism industry had reasons to celebrate. Smart tourism dan infrastructure hospitality ini bisa memajukan Information and Communications Technologies (ICT), sehingga (diharapkan) bisa menciptakan 1,1 juta lapangan kerja baru di tahun ini,” kata Menparekraf Sandiaga. Hal tersebut perlu dilakukan untuk memudahkan para turis dalam mengakses wilayah pariwisata. Keywords: smart tourism technology experience; tourist satisfaction; happiness; revisit intention 1. The embracement of Big Data in tourism has been assumed as a mean to lead the challenges of the smart growth of tourism destinations and companies (Alcántara-Pilar, del Barrio-García, Crespo-Almendros, & Porcu, Citation 2017; Fuchs, Höpken, & Lexhagen, Citation 2014; Gretzel, Sigala, Xiang, & Koo, Citation 2015; Jackson, Citation. All respondents rated that most tourism-hospitality industries in Indonesia (Table 22. Smart tourism defines travel experiences that are digitally enabled and connected to technology, allowing guests to efficiently navigate through foreign cities, book activities online and utilize their mobile devices to tackle their entire itinerary. Smart Tourism Tools : Suatu konsep yang menggabungkan berbagai elemen diantaranya smart, tourism, dan tools terkait ICT yang dapat digunakan dalam bentuk aplikasi di berbagai perangkat pintar yang mengelola berbagai big data dari destinasi wisata yang bertujuan untuk memberikan informasi secara real time dan juga mempermudah. If it’s first about making information easily accessible, such as real-time data on tourist numbers, tourist flows in popular localities can. As a result of its application in the tourist context, benefits can be seen such as more sustainable practices, greater mobility and better accessibility in destinations, evolution of processes. Using the smart tourism destination as the main research field, the authors added smart city and smart tourism due to their complementarity. The tourism industry and its consumers (tourists) are emerging forms of information and communications technology (ICT) that permit for substantial quota of information in the form of data to be modified into value propositions. New business models are emerging thanks to smart technologies in the tourism sectors (Buhalis, 2003). Public–private partnership played a dominant role in China’s smart tourism construction. Dalam pewujudan smart tourism, terdapat tiga komponen utama. Download reference work entry PDF. Smart Tourism หรือโครงการที่จะช่วยบูรณาการข้อมูลแหล่งท่องเที่ยวให้เป็นระบบมากขึ้น โดยโครงการดังกล่าวจะช่วยทำให้นักท่องเที่ยว. 2016), but selling natural tourism as well as. ). SMART TOURISM IN SINGAPORE. Häufig ist auch von Intelligent Tourism die Rede: Gemeint ist damit smarter, intelligenter Tourismus, der auf Basis digitaler Lösungen die Prozesse rund um das Reisen einfacher gestaltet. Konsep Smart Tourism Sebagai implementasi Digitalisasi di Bidang Pariwisata. 每日一词∣智慧旅游 smart tourism. Mereka akan melakukan penyusunan materi mengenai e-Tourism secara terpadu yang dipenuhi dengan data-data yang lengkap dan teratur sehingga. Data analyzed by quantitative descriptive and spatial analysis,. The Smart Tourism Destinations (STD) concept emerges from the development of Smart Cities. Smart tourism is very different from previous e-tourism, w hich provided information via websites in the pre / post-travel phase, by off ering smart technology-mediated tourism experiences through. Changes in information technology have a great influence on people’s preferences and lifestyles. Pengembangan Pariwisata Halal di Indonesia. As such, smart tourism greatly extends and. AbstractNowadays, tourism sector needs to adapt to a very fast changing environment and stronger competitiveness. Smart destinations can make. The purpose of this research was to analyze the stakeholders, applications, experiences, and challenges of smart tourism in China. By investing and developing these resources a city's intelligence is strengthened and visitor engagement. Czech Journal of Tourism, 7(1), 25–44. In a study conducted by Monitor Deloitte, ‘Smart Tourism’ has the potential to increase Malaysia’s tourism-based revenues from the current USD25 billion to USD110 billion by 2030, an increase of more than 4-fold. , 2015), Smart Tourism Design is explicitly focused on the development of digital artifacts that support new and innovative processes, systems and experiences which can then be used to reshape tourism. Research in this area mainly comprises case studies on smart tourism destinations [15,16] or the application of STTs in tourism destinations or tourist attractions [17,18]. Lo smart tourism come estensione dello smart working? Nel 2019, i lavoratori dipendenti che prestavano il proprio lavoro in modalità smart working costituivano, in Italia, un numero esiguo rispetto al totale della forza lavoro, e più precisamente poco più del 3,6%. Com App Users. The European Capital of Smart Tourism Initiative chose Copenhagen because of the following reasons: On arrival in the city, the innovative Copenhagen Visitor Service is the first point of call, where tourists can grasp everything the city has to offer, through moving posters, robotics, or even by putting on a pair of VR goggles and experiencing the city’s best attractions through the eyes of. Covid-19 is an opportunity to rethink tourism for the future - a shift from traditional tourism to adopting futuristic trends in the industry to ensure it’s resilient in future crises. Smart tourism is a new buzzword applied to describe the increasing reliance of tourism destinations, their industries and their tourists on emerging forms of ICT that allow for massive amounts of. A content analysis method is used to analyze 994 initiatives contained in action-plan and strategy documents from different smart tourism pilot projects funded by Spanish tourism administration. Smart Tourism yang ditawarkan Lintasarta sudah sangat gamblang memberikan manfaat terbaik bagi pengelola serta pemerintah daerah dalam menaikkan potensi tempat wisata di Indonesia. , 2015) from a wide range of disciplines and research approaches. Tourism was one of the first sectors to digitalize business processes on a global scale, bringing flight and hotel booking online to become a digital pioneer. Smart Tourism (ST) is an open-access peer-reviewed journal. Smart tourism mainly obtains information by establishing a cloud platform based on Internet tourism big data, integrates and manages the whole tourism resources based on machine learning and artificial intelligence, and excavates valuable tourism information for tourists and tourism industry. 1. For smart tourism, Wang et al. In the modern era, the tourism sector has grown to be one of the dominant sectors globally while technology continues to evolve. Perhaps the most obvious type of smart tourism (for the tourist at least), is the smart tourist experience. Tourism is one of the sectors to digitize business processes on a global scale, by. 0, Kota Bandung menerapkan konsep Smart City dengan jaringan koneksi Internet of Things (IoT) yang terintegrasi dalam berbagai bidang. Hal tersebut diungkapkan oleh Penjabat (Pj) Gubernur Kepulauan Bangka Belitung Suganda Pandapotan Pasaribu saat menyambangi Kantor PT PLN ICON Plus di Depok, Jumat. , 2020). 1 No. This study aims to investigate the stakeholders' synergies in realising smart tourism destination. With the development of sustainable technology and the continuous innovation of people’s travel styles, smart tourism technology (STT) is widely used in various tourism fields. Smart Tourism Destinations should make an optimal use of Big Data by offering right services that suit users’ preference at the right time. The literature review presented and discussed in this research, is based on an extensive study of Smart Tourism relevant papers that have been published from 2013 to 2019. Jumlah tenaga kerja industri pariwisata juga ditargetkan naik dari 10,3 juta tahun 2014 menjadi 13 juta di tahun 2019. Technology Acceptance Model The TAM is widely applied to explain the behavioral use of information technology. Many experts who study the impact of high technology on the population recognize Singapore as one of the smartest cities in the world. 28%) and high-performance computing (20. 2013; Li et al. The results show that development of smart tourism program in Yogyakarta City began to appear in the Planning Phase. Exploring the Memory of Mount Merapi’s Eruption at Sisa Hartaku Museum. Smart tourism research to date is found to be lacking in terms of addressing emerging (“post-smart”) social issues increasingly faced by global tourism cities, such as growing inequalities between host communities and visitors, wellness (e. 1. Smart tourism is seen as a revolution in the tourism industry, involving innovative and transformative theoretical-practical approaches for the sector. Komitmen tersebut harus dibangun bersama untuk memajukan desa wisata. , 2015). The current study used multiple analysis methods to conduct a systematic review of 124 related articles on smart tourism. Jurnal ini menjelaskan mengenao dasar-dasar konseptual smart tourism yang dikembangkan di Eropa tengah dengan menggunakan teknologi dalam pengembangan bisnis pariwisatanya. 3rd World Conference on Smart Destinations. Purpose Tourism sustainability is a challenge for 21st-century destinations – this paper aims to analyse smart destinations' sustainability through a case study of Benidorm, the first world. dilihat : 0. The paper. Institute of Geography and Spatial Planning, Given the. com – Wisata ramah lingkungan yang mendukung aspek keberlanjutan tengah. A smart tourism city is defined as an innovative and sustainable city that achieves economic and social values and enhances the city’s competitiveness by collecting, analyzing, visualizing, and modeling real-time big data generated throughout the city and sharing it with all stakeholders of the smart tourism ecosystem. The journal also pays attention to some new technologies such as cloud computing, and the internet, which perceive tourism-related information with the. Inspired by IBM’s idea of the “Smarter Planet”, the smart tourism concept came into being when the China. of smart tourism technology, which affects tourists' intentions and behavior. Section 4 demonstrates the advanced review, including the text mining approach, results and discoveries, as well as the description. Formulasi Strategi Tingkat Unit Usaha dimanfaatkan dengan baik untuk menuju (Business Unit Level Strategy) pasar wisata terpadu, tempat-tempat wisata, departemen pemerintah. Smart tourism service (hereinafter referred to as STS) derives from “smart system” initiatives with specific applications focusing on the tourism sector or destinations (Xiang et al. Facebook; Twitter; Line; Smart Tourism หรือโครงการที่จะช่วยบูรณาการข้อมูลแหล่งท่องเที่ยวให้เป็นระบบมากขึ้น โดยโครงการดังกล่าวจะช่วยทำให้นักท่องเที่ยวได้รับ. 0) ini. Smart tourism is a rapid growing concept in the developed countries moreover in the developed smart cities. 《规划》指出,加快推进以数字化、网络化、智能化为特征的智慧旅游,扩大新技术场景应用。. Information relating to tourist activities, the consumption of products, and tourism and social resources can be instantly integrated based on information and. Discover the world's research. This paper defines smart tourism as tourism supported by integrated efforts at a destination to find innovative ways to collect and aggregate/harness data derived from. Picture used for representational purposes only. () KOMPAS. Abstract and Figures. All these initiatives have been established in Standard UNE 178501 Management systems for smart tourism destinations-complemented by UNE 178502 on Indicators and tools of smart tourism destinations–, establishing the requirements to be met for a national destination to be considered a smart destination. Their activities from planning the trips, pre-on-post journey, are mostly carried out digitally. DBLP is a bibliography website that. Smart Tourism is one of the pillars of Smart City. Abstract—Smart tourism is an example of the important components of smart cities. ‘Smart tourism’ and ‘smart destinations’ have been gaining attention as new frameworks within which to understand the impact the latest information and communication technologies (ICTs) have on the relationship between businesses, destinations and tourists. Keywords: industry, religion tourism, shariah tourism, halal tourism JEL Code: L83, N53, Q57, Z31, Z32.